德国+奥地利+匈牙利+捷克+瑞士+斯洛伐克 | 布拉格+布达佩斯+琉森+苏黎世+慕尼黑+维也纳「多城上下团」Germany + Austria + Hungary + Czech Republic + Switzerland + Slovakia | Prague + Budapest + Lucerne + Zurich + Munich + Vienna 【FREE to choose Boarding & Dropping】
早上从德国法兰克福起程前往捷克，预料下午时分越境进入捷克，直指捷克温泉之乡卡罗维瓦利，小镇处处皆是温泉回廊及富丽堂皇巴洛克式建筑。由波西米亚国王查理四世于1370年建城，历史上是捷克最著名及最大的温泉疗养地，除了可欣赏建筑之美，还可啜饮疗愈身心的矿泉水。游毕前往捷克首府，黄昏安抵伏尔塔瓦河畔有中世纪宝石之美誉的东欧古都布拉格，随后前往酒店入住。
布拉格是捷克的首都和第一大城市，同时是一座著名的旅游城市，市内拥有为数众多的各个历史时期、各种风格的建筑。布拉格的建筑给人整体上的观感是建筑顶部变化特别丰富，并且色彩极为绚丽夺目，号称欧洲至为美丽的城市之一，也是全球第一个整座城市被指定为世界文化遗产的城市。
等候位置：正门入口 Main Entrance
地址：Am Hauptbahnhof，60329 Frankfurt am Main
#红线、蓝线，2线汇合点#
（集合后，不游览法兰克福，直接启程前往布拉格）
地址：Wilsonova 8，Prague 2，Czech Republic
布拉格或邻近城市
早上游覧建于山丘上充满中世纪风格的嘉斯登古堡～昔日的皇宫花园，现今已变为总统官邸及政府大楼。附近的圣维特斯大教堂建于十世纪初，经历了许多岁月，见证布拉格的兴衰；继而游览昔日金匠汇聚，专制黄金饰物而闻名的「黄金小径」，再途经查理士大桥跨过伏尔塔瓦河，到达旧市中心，市政厅钟楼上有数百年历史的天文古钟和十二使徒肖像，准确显示天文子历，市政厅前的广场是历史集会、起义的地点，市内狭窄街道纵横交错，每个角落都洋溢着古典清雅气色；下午离开布拉格朝向匈牙利进发，途经斯洛伐克首都布拉提斯瓦住宿。
等候位置：火车站大堂内汉堡皇餐厅
Station terminal hallBurger King Restaurant
地址：Wilsonova 8，Prague 2，Czech Republic
（集合后，不游览布拉格，直接启程前往布拉提斯瓦）
地址：Wilsonova 8，Prague 2，Czech Republic
布拉提斯瓦或邻近城市
早上起程前往匈牙利首都布达佩斯，抵步后游覧这座被多瑙河分割为二的城市，河之西岸称为布达，东岸称为佩斯，布达佩斯素有「多瑙河明珠」及「东欧巴黎」的美誉。游览名胜包括：庆祝建国及纪念马札尔族人联盟之英雄广场、国会大厦、伊莉莎伯大桥、渔夫城堡、历代匈牙利国王加冕的马提亚教堂，及从城堡山俯瞰布达佩斯全景。如时间许可领队乐意为您安排多瑙河自费游船河，欣赏布达及佩斯两岸风光。
屹立在多瑙河畔的国会大厦，是匈牙利的地标性建筑。国会大厦融合了匈牙利的民族风格，属于新哥特式建筑风格。国会大厦主要的厅室里装饰着匈牙利历史名人的肖像和雕塑以及巨幅壁画。
英雄广场是匈牙利首都布达佩斯的中心广场，是一个融合了历史、艺术和政治的胜迹。匈牙利人民为庆祝建国1000周年建立了英雄广场，并竖起一座纪念碑。广场完工于1896年，纪念碑顶端有一位加百利天使，天使手捧伊斯特万国王加冕时的王冠，象征着匈牙利由此转为基督教国家。
匈牙利民族舞会+地道风味餐+接送 €60欧元
多瑙河游船 Budapest Donau River Cruise €25欧元 (大小同价)
多瑙河游船+晚餐 €75欧元
地址：Kerepesiút 2-4，1087 Budapest
布达佩斯或邻近城市
此天特别赠送1小时维也纳Citywalk体验，由当地中文导游带领探索城市。
早上起程前往奥地利，稍后扺达首都维也纳；游览著名的逊布伦宫，这座壮丽的巴洛克式建筑又称为美泉宫，是一代女皇玛利亚杜丽莎，于奥匈帝国黄金年代扩建的宫殿，华丽金碧，御花园辽阔广大，艺术雕像和喷泉互相配合，充份显示出奥匈帝国极盛时期的辉煌。随后游览市区的环城大道，壮观宏伟的建筑，令人目不暇给，希腊神殿式设计的国会大厦、气势雄伟的霍夫堡皇宫、英雄广场和国立歌剧院。在市立公园可追忆华尔兹大王小约翰‧斯特劳斯的传奇事迹，瞻仰其雕像；市中心的圣史提芬大教堂及繁华热闹的行人购物区更是游人必到之处。（维也纳素有「音乐之都」的美誉，华尔兹舞曲更驰名于世。晚上团友如有兴趣自费欣赏华尔兹音乐曲舞表演晚会，领导乐意为您额外安排）
美泉宫需预先提前订票https://www.schoenbrunn.at/en/tickets-and-prices/all-tickets-tours（建议入场时段13:30至14:00之间）
*Citywalk温馨提示： 对体力有一定的要求，建议穿轻松舒适的运动鞋和宽松的衣服； 如受天气影响或或交通管制、罢工等其他不可抗力因素导致此次活动不能正常进行，我们将保留临时取消此次活动的权利。所有景点均不入内。
从13世纪开始，直至1918年君主帝国灭亡，霍夫堡皇宫一直是奥地利哈布斯堡皇室的重要居所。在这所由2500个房间构成的庞大宫殿群内，一共有二十多个世界级的收藏馆，其皇家文化的珍藏，在欧洲绝无仅有。
环城大道是环绕奥地利首都维也纳内城区的一条环形道路，也是该市主要的观光景点之一。环城大道长4公里，宽60米的环城大道环绕着维也纳老城，大道内是内城，大道外是外城。它是维也纳最大的一条豪华大街，市政厅、国家歌剧院、维也纳大学等许多知名建筑就在这条大道上。
美泉宫被视为欧洲非常漂亮的巴洛克式宫殿之一，曾是哈布斯堡王朝的行宫。1848年至1916年统治奥地利、后来与迷人的茜茜公主结婚的皇帝弗朗茨·约瑟夫1830年曾在这里居住，几乎在这个宫殿度过了晚年。目前，因为该宫殿拥有的历史重要性、独特的地面和华丽的家具而成为联合国教科文组织的文化遗产的一部分。
奥地利首都，欧洲著名的大都市。这里古典音乐艺术气氛浓郁，被誉为“世界音乐之都”。自13世纪中期至20世纪初期，维也纳曾分别作为神圣罗马帝国、奥地利帝国和奥匈帝国的首都及统治中心而闻名世界，在哈布斯堡王朝几百年的统治时期，维也纳一度发展为欧洲的文化和政治中心。
维也纳国会大厦位于维也纳市区中心的环城大道旁，毗邻市政厅公园和霍夫堡，原隶属于哈布斯堡王朝的奥地利国会。国会大厦前是有名的阿西娜雕像，左手持有令牌，代表公正，右手托着胜利女神，她脚下的雕塑象征着当年奥匈帝国的四大河流：多瑙河、莱茵河、易北河和摩尔多瓦河。门廊的斜坡上放置有古希腊和古罗马历史学家的雕像，以提醒政客时刻牢记身上的历史重任。正立面的7根科斯林圆柱气势恢宏，三角檐上雕刻的是弗朗茨一世皇帝向17个民族颁发宪法的场景。
英雄广场是奥地利首都维也纳的一个广场。在此曾发生许多重要事件，非常有名的是1938年希特勒在此宣告德奥合并。漫步广场，可见抵御外敌的卡尔大公爵与欧根亲王雕像矗立两端。英雄广场是霍夫堡皇宫的外部广场，兴建于皇帝弗朗茨·约瑟夫一世统治时期，是没有完全建成的所谓“帝国广场”的一部分。其东北部是霍夫堡皇宫的Leopoldinian Tract，东南方是新霍夫堡，西南方的内环路，将其与“城门外”（Aeusseress Burgtor）隔开。西北部没有任何建筑物，可以很好地眺望内环路、国会大厦、市政厅，以及城堡剧院。
举世闻名的文艺复兴式建筑—维也纳国家歌剧院是世界上数一数二的大型、辉煌歌剧院，是以“音乐之都”享誉世界的维也纳的主要象征，素有“世界歌剧中心”之称。
位于奥地利维也纳环城大道东侧，沿着维也纳河而建立，这里的花钟、草坪和鸟群以及音乐家雕像形成相当优美的景象，是散步和踏青的好去处。
斯蒂芬大教堂是维也纳的地标建筑，是欧洲三大教堂之一。如今，大教堂依然静静地矗立在热闹的旧市区中心，如同维也纳的守护者一般，当你来到维也纳市中心，一定会被它的雄伟壮观所吸引。历史背景教堂始建于1147年，初以罗马教堂之名兴建，14世纪鲁道夫四世又下令进行大规模改建，被二战硝烟焚毁后又几经重建，才形成了现在呈现在世人眼前的哥特式大教堂。自15世纪晚期开始，斯蒂芬大教堂就是天主教的主教地和奥地利重要的教堂。壮美建筑斯蒂芬大教堂由1座主体楼和3座楼塔组成，高耸的锥形尖塔直冲云霄、镶嵌着青黄拼花瓦片的彩色屋顶在阳光下熠熠生辉，瓦片组成的臂章图案以及代表哈布斯堡王朝的双头鹰十分壮观。教堂内部经过数度改建，各种欧洲建筑艺术在此折中调合、兼收并蓄，阳光透过色彩鲜艳的彩绘玻璃窗照进教堂，形成了梦幻般的光晕。
美泉宫后花园是奥地利皇家花园，典型的法国式园林，硕大的花坛两边种植着修剪整齐的绿树墙，绿树墙内是44座希腊神话故事中的人物。园林的尽头是一座“海神泉”，向东便是皇宫名称由来但却不很起眼的“美泉”，美泉的正对面是一片人造的罗马废墟和一块方尖碑。美泉宫的至高点是凯旋门，海神泉的西侧是动物园和热带植物温室。
美泉宮（不含讲解）€45欧元（可提供景点代订服务，需在报名时一起预订，并至少提前7天，一经确认不可取消或改期）
美泉宫官方中文讲解（最少10人成行） €20欧元
华尔兹音乐会+接送 €85欧元/起（座位等级票价不同）
等候位置：正门入口 Main Entrance
地址：Kerepesiút 2-4，1087 Budapest
（集合后，不游览布达佩斯，直接启程前往维也纳）
地址：Opernring 2, 1010 Wien, 奥地利
维也纳或邻近城市
早上起程前往被誉为世界最美小镇之一的哈尔施塔特，小镇被阿尔卑斯山脉所环绕，清澈的湖水碧波荡漾，犹如梦幻仙景，童话世界，是奥地利的明信片景点。游罢朝德国慕尼黑方向进发，抵达后游覧玛丽安广场或到著名啤酒屋品尝一杯德国啤酒。
她被称为奥地利壮美迷人的部分，方圆3千多平方公里的萨尔茨卡莫古特，从19世纪中叶开始就是奥地利和德国贵族避暑和狩猎圣地，而哈尔施塔特则是萨尔茨卡莫古特湖区中一颗美丽的明珠，她是奥地利最美的小镇之一，更是被列入了世界自然及文化遗产，那依山而建的古老市场，重重叠叠的木屋是这里的特色。您可以在风景如画的哈尔施塔特小城街道漫步。
广场建于1158年，是慕尼黑较大、较为主要的广场。因慕尼黑的新、老市政厅都在广场周边，玛利亚广场又有慕尼黑“城市客厅”之城，现在是慕尼黑的交通枢纽，也是文化活动和市民休闲娱乐的场所，拜仁-慕尼黑足球队也在这里庆祝胜利。广场上的新市政厅和紧邻的圣母教堂，有两个绿色“洋葱头”尖顶的双塔建筑，组成了慕尼黑明信片上永恒的主题。
等候位置：火车站正门Main Entrance
地址：Europaplatz，1150 Wien
（集合后，不游览维也纳，直接启程前往哈尔施塔特）
位置: 钟楼下 Under Clock Tower
地址: Tal 43, 80331 Munich
（集合后，不游览慕尼黑，直接启程前往住宿酒店）
地址：Max-Joseph-Platz 2, 80539 München, Germany
慕尼黑或邻近城市
早上起程沿山区公路前往有世界花园之称的瑞士，在进入瑞士国境前，经过欧洲小国列支敦士登首都瓦杜兹，将稍作游览停留，此袖珍小国以其阿尔卑斯山景观和健行步道还有它们的邮票而闻名。游毕旅游车穿越崇山峻岭前往瑞士中部英格堡山区，展开游覧大雪山的节目，稍后转乘旋转登山缆车，登上海拔三千米高并全年积雪的「铁力士峰」，䌫车四十五分钟后到达大雪山顶，即往参观冰洞，继往赏雪台漫步，游目四顾，群峰环列，冰川奇景，尽入眼帘；团友可于山顶餐厅享用午餐。游罢雪山转赴风景如画的琉森市，观赏雕刻在峭壁上表扬瑞士民族精忠勇敢的著名「垂死的狮子」纪念碑。逛游满布精品的古雅小街，选购地道特产朱古力及纪念品，也可到钟表店选购瑞士名表。
由丹麦雕塑家巴特尔·托瓦尔森设计雕刻而成的一座负伤狮子的雕像，是为了纪念1792年法国大革命，为保护法王路易十六及玛丽王后而死的786名瑞士军官和警卫所建的纪念碑，意在祈求世界和平，碑的下方有文字描述了此事件的经过。美国小说家马克吐温曾赞颂卢塞恩的石狮是“世界上最哀伤、最感人的石雕”。
铁力士雪山缆车票 €110欧元/102瑞朗 (16岁以下半价，6岁以下免费)
地址：6004 Luzern,Switzerland
苏黎世或邻近城市
早上途经瑞士第一大城市金融中心苏黎世，于苏黎世湖畔拍照留念；随后前往莎夫豪森市观赏气势浩瀚、犹如万马奔腾的莱茵河瀑布。此西欧最大瀑布急流汹涌甚为壮观，气势动人心魄。游罢经瑞士山路进入德国黑森林地区，因树木非常茂盛而形成一片墨绿森林被称为黑森林。接着抵达黑森林地区著名的山中湖～滴滴湖，这里环境优美，是渡假胜地，更是咕咕钟的生产地，随处有售这种有趣的时钟，行程特别安排专人介绍咕咕钟的制造过程。其后于湖边餐厅享受一顿丰富的猪手午餐或品尝一块正宗的黑森林蛋糕，实在不枉此行；游毕驱车前往法兰克福。
苏黎世湖是瑞士著名的冰蚀湖，湖面海拔406米，呈新月形。湖岸坡度徐缓，遍布葡萄园和果园，向南可以远眺阿尔卑斯山。沿河畔筑有中世纪式的卵石小径可供游人在湖边散步，可以享受到十分写意的风景。
滴滴湖（Titisee）是巴登-符腾堡州黑森林南部的一个湖泊，在德语中的意思是“少女之湖”。滴滴湖由Feldberg冰川形成，位于海拔850米的高山之上，是德国境内较大的水质达饮用标准的高山湖。黑深林浓郁的翠色映入滴滴湖纯净的水面，再加上鸟儿们天籁般的鸣啼，共同营造出这里浪漫的气氛。在湖北岸是同名的温泉镇，是滴滴湖-新城城市的一部分。这里有名的特产是制作精巧的咕咕钟，据说是黑森林地区的居民为了打发漫长冬季的无聊时光而木雕成的布谷鸟报时挂钟。
莱茵河发源于瑞士格劳宾登州的阿尔卑斯山区，流经列支敦士登、奥地利、德国和法国，终于荷兰流入北海。莱茵河全长约1,232公里，通航区段为883公里，流域面积达18.5万平方公里。莱茵河是欧洲较长的河流之一，同时也是世界上较繁忙的流域之一。
滴滴湖德国特色猪手餐+黑森林蛋糕 €30欧元
等候位置：正门入口 Main Entrance
地址：Bahnhofplatz 15，8001 Zurich
（集合后，不游览苏黎世，直接启程前往莱茵河瀑布）
地址：Bahnhofplatz 15，8001 Zurich
地址：Am Hauptbahnhof，60329 Frankfurt am Main
法兰克福或邻近城市
In the morning, we will depart from Frankfurt and cross into Czech Republic in the afternoon. Upon arrival, our first stop is the Land of Spas - Karlovy Vary, where you can see ubiquitous springs and splendid Baroque building. It was built by King Charles IV of Bohemia in 1370. As the most famous and biggest Spa Resort in Czech Republic, you will not only have the chance to admire exquisite buildings, but also savor the mineral water with therapeutic magic. After that, we will head to the capital of Czech Republic. At sunset, we will arrive at one of the most ancient cities in Eastern Europe - Prague, a beautiful medieval treasure nestling along the Vltava River. Then we head to the hotel.
Prague is the capital and largest city of the Czech Republic, and is also a famous tourist city with numerous buildings of various historical periods and styles. The overall impression of Prague's architecture is that the tops of the buildings are particularly varied and the colors are extremely bright and eye-catching. It is known as one of the most beautiful cities in Europe and is also the first city in the world to be designated as a World Cultural Heritage.
（Frankfurt a.m. Hauptbahnhof）
Waiting Spot： Main Entrance
Location：Am Hauptbahnhof,60329 Frankfurt am Main
#The Red Line and Blue Line will meet at this place#
（After arriving at the meeting point, our tour group will directly head for Prague without traveling in Frankfurt.）
（Praha HlavníNádrazí）
ADD：Wilsonova 8，Prague 2，Czech Republic
Prague or nearby cities
In the morning, we will travel to president house and municipal building - the medieval Karlstejn Castle, which was the spectacular imperial garden in the past. The nearby St. Vitus Cathedral was built at the beginning of 10th century, witnessing the vicissitude of Prague. Next, we will head to famous Golden Lane, where numerous goldsmiths gathered together to produce exquisite golden jewelries in the past. Along the way, we will pass the Vltava River through the Charles Bridge and arrive at the old municipal center. On the top of Prague Clock Tower, there are Astronomical Clock and Portraits of the Twelve Apostles, which accurately manifest the Astronomical Calendar. The square in front of it is a historic place for assembly and uprising. Wandering around the intricate yet interconnected streets, you will feel the quaintness of this city. In the afternoon, we will leave from Prague for Hungary and stay at the capital of Slovakia - Bratislava in the evening.
（Praha HlavníNádrazí）
Waiting Spot：Station terminal hallBurger King Restaurant
Location：Wilsonova 8,Prague 2,Czech Republic
（After arriving at the meeting point, our tour group will directly head for Bratislava without traveling in Prague.）
（Praha HlavníNádrazí）
Location：Wilsonova 8，Prague 2，Czech Republic
(Suburban)(location to be determined, hotels are usually arranged in the suburbs. Please confirm with the sales representative before placing an order)
Bratislava or nearby cities
In the morning, our first stop is Budapest, the capital of Hungary. After arrival, we will travel this interesting city. Separated by the Danube, the west part is called as Buda and the east part Pest. It is highly hailed as the Pearl of Danube and Paris of Eastern Europe. There are a plenty of eye-catching tourist attractions：Heroes’s Square that memorizes the founding of Hungary and the The Union of the Magyars, Parliament Building, Elizabeth Bridge, Fishermen’s Bastion and Matthias Church which witness the coronation of successive kings. Excitingly, we can enjoy a panoramic view of Budapest from Castle Hill. Time permitting, guide will recommend a must-try self-paid service to you- Budapest Donau River Cruise that enables you to travel along the Danube and admire the picturesque Budapest’s scenery along the river.
The Parliament Building, standing on the banks of the Danube River, is a landmark of Hungary. It blends Hungarian national style with Neo-Gothic architecture. The main halls of the Parliament Building are decorated with portraits and sculptures of prominent figures in Hungarian history, as well as large murals.
Heroes' Square is the central square of Budapest, the capital of Hungary. It is a place of history, art and politics. The Hungarian people built Heroes' Square and erected a monument to celebrate the 1000th anniversary of the founding of the country. The square was completed in 1896. There is an angel Gabriel on the top of the monument. The angel holds the crown of King Stephen's coronation, symbolizing that Hungary has become a Christian country.
*Hungarian Dance Ball+Authentic Local Cuisine+Transfer Services €60
*Budapest Donau River Cruise €25
*Budapest Donau River Cruise+Dinner €75
Location：Kerepesiút 2-4，1087 Budapest
Budapest and nearby cities
Complimentary Offer: one-hour city walk in Vienna, accompanied by a local tour guide, to explore the local musical elements..
In the morning, we will head to Austria and then arrive at its capital Vienna. Our first stop is the famous Schonbrunn Palace, which is also known as the Palace of the Beautiful Spring. Empress Maria Theresa once commanded to expand this splendid Baroque Palace during the Golden Age of Autro-Hungarian Empire. The statues and fountains are aesthetically complementary and harmonious in the endless imperial garden, demonstrating the grandeur and refulgence of the Austro-Hungarian Empire. After that, we will stroll along the Ringstrasse and visit magnificent buildings, such as Greek Temple-style Parliament Building, splendid Hofburg Palace, grand Heroes’s Square and stately Vienna State Opera. In the municipal park, we can pay our homage to the statue of The Waltz King Johann Strauss II and recall his legendary stories. The St. Stephen’s Cathedral and prosperous shopping districts are also eye-catching and appealing. Vienna is internationally hailed as the City of Music and renowned for its melodious Waltz . If you are interested in the waltz music ball, tour guide will be pleased to arrange this self-paid activity for you.
*Tickets for Schönbrunn Palace must be booked in advance: https://www.schoenbrunn.at/en/tickets-and-prices/all-tickets-tours (recommended entry time is 13:30 to 14:00).
*City walk reminder: As this activity is physically demanding, we advise you to wear comfortable sneakers and baggy garments; if it is disrupted by force majeure (such as bad weather, traffic restriction, or strike), we will have the right to temporarily cancel this activity and all tourist attractions are not available for the tourists.
The Hofburg is the official residence and workplace of the President of Austria and was formerly the principal imperial palace of the Habsburg dynasty. Located in the center of Vienna, it was built in the 13th century and expanded several times afterwards.
The Ringstrasse is a circular boulevard that surrounds Vienna's historical centre. The boulevard is the most important street in the city, built where the walls of the old Medieval city were located. It is home to some of Vienna's most iconic buildings. The magnificent buildings that line this boulevard include the Hofburg Palace, the Rathaus, the Stock Exchange, the Parliament, the Burgtheater, the Votivkirche, the University, the Art History Museum and the Natural History Museum.
Schönbrunn Palace is one of Europe's most beautiful Baroque complexes and has been in the possession of the Habsburgs since 1569. The wife of Emperor Ferdinand II, Eleonore von Gonzaga, had a pleasure palace built on the site in 1642 and called the property "Schönbrunn" for the first time. The palace and garden complex created from 1696 onwards following the siege of Vienna was completely redesigned under Maria Theresa after 1743. Today, due to its historical significance, its unique layout and magnificent furnishings, the palace is a UNESCO World Heritage site.
Vienna, the capital of Austria, is a renowned metropolis in Europe. It boasts a rich classical music scene and is known as the "Music Capital of the World." From the mid-13th century to the early 20th century, Vienna served as the capital and ruling center of the Holy Roman Empire, the Austrian Empire, and the Austro-Hungarian Empire. During the centuries-long rule of the Habsburg dynasty, Vienna developed into a cultural and political center of Europe.
The Vienna Parliament Building is located beside the Ringstrasse in the center of Vienna, adjacent to the Town Hall Park and the Hofburg. It was originally the Austrian Parliament under the Habsburg Dynasty. In front of the Parliament Building is the famous statue of Athena, holding a token in her left hand, representing justice, and the goddess of victory in her right hand. The sculptures under her feet symbolize the four major rivers of the Austro-Hungarian Empire at that time: the Danube, the Rhine, the Elbe and the Moldova. Statues of ancient Greek and Roman historians are placed on the slope of the porch to remind politicians to always bear in mind their historical responsibilities. The seven Corinthian columns on the main facade are magnificent, and the triangular eaves are carved with the scene of Emperor Franz I issuing constitutions to 17 nations.
Heldenplatz is a square in Vienna, the capital of Austria. Many important events have taken place here, the most famous of which is the announcement of the German-Austrian merger by Hitler in 1938. Walking along the square, you can see the statues of Archduke Karl and Prince Eugen standing at both ends to resist foreign enemies. Heldenplatz is the outer square of the Hofburg Palace. It was built during the reign of Emperor Franz Joseph I and is part of the so-called "Imperial Square" that was not fully built. To its northeast is the Leopoldinian Tract of the Hofburg Palace, to its southeast is the New Hofburg, and to its southwest is the Inner Ring Road, which separates it from the "Outside the City Gate" (Aeusseress Burgtor). There are no buildings in the northwest, and you can have a good view of the Inner Ring Road, the Parliament Building, the City Hall, and the Burgtheater.
Do you love Opera? Take a look as we drive by The Vienna State Opera. It is an opera house and opera company based in Vienna, Austria. The 1,709-seat Renaissance Revival venue was the first major building on the Vienna Ring Road.
It is located on the east side of the Vienna Ring Road in Austria and is built along the Vienna River. The flower clock, lawns, flocks of birds and statues of musicians here form a very beautiful scene, making it a great place for walking and outings.
Stephen's Cathedral is a landmark building in Vienna and one of the three largest cathedrals in Europe. Today, the cathedral still stands quietly in the center of the bustling old city, like the guardian of Vienna. When you come to the center of Vienna, you will definitely be attracted by its magnificence. Historical background The church was built in 1147. It was originally built in the name of a Roman church. In the 14th century, Rudolf IV ordered a large-scale reconstruction. After being burned down by the smoke of World War II, it was rebuilt several times before it became the Gothic cathedral that is now presented to the world. Since the late 15th century, Stephen's Cathedral has been the bishop's seat of the Catholic Church and an important church in Austria. The magnificent building Stephen's Cathedral consists of a main building and three towers. The towering conical spire soars into the sky, and the colorful roof inlaid with green and yellow mosaic tiles shines in the sun. The armband pattern composed of tiles and the double-headed eagle representing the Habsburg dynasty are very spectacular. The interior of the church has been rebuilt several times, and various European architectural arts have been compromised and integrated here. The sun shines into the church through the colorful stained glass windows, forming a dreamy halo.
The back garden of Schönbrunn Palace is the Austrian royal garden, a typical French-style garden. The huge flower beds are flanked by neatly trimmed green tree walls, within which are 44 statues of characters from Greek mythology. At the end of the garden is a "Poseidon Fountain". To the east is the inconspicuous "Fountain of Beauty", which is the origin of the name of the imperial palace. Directly opposite the Fountain of Beauty is a man-made Roman ruins and an obelisk. The highest point of Schönbrunn Palace is the Arc de Triomphe, and to the west of the Neptune Fountain are the zoo and tropical plant greenhouse.
*Schönbrunn Palace (guided tour not included) €45 (Attraction booking service is available. It must be reserved with the tour registration, and at least 7 days in advance. Once confirmed, bookings cannot be canceled or rescheduled. )
*Schönbrunn Palace Official Chinese Guide €20 （Minimum 10 participants required）
*Waltz Concert+Transfer Services €85 or higher（prices varies with seats）
Waiting Spot：Main Entrance
Location：Kerepesiút 2-4,1087 Budapest
（After arriving at the meeting point, our tour group will directly head for Vienna without traveling in Budapest.）
地址：Opernring 2, 1010 Wien, Austria
Vienna or nearby cities
In the morning, we will depart for the most astonishingly beautiful town in the world - Hallstatt. Surrounded by the spectacular Alps and limpid lake, it will give you wonderland-like experience. This fairyland is also a landmark of Austria. Following by that, we will head to Munich to start our journey in Germany. We can visit the Maria-Theresien-Platz or savor a cup of German beer in famous breweries.
It is known as the most magnificent and charming part of Austria. The Salzkammergut, covering an area of more than 3,000 square kilometers, has been a summer resort and hunting destination for Austrian and German nobles since the mid-19th century. Hallstatt is a beautiful pearl in the Salzkammergut Lake District. It is one of the most beautiful towns in Austria and has been listed as a world natural and cultural heritage. The ancient market built on the mountain and the overlapping wooden houses are the characteristics here. You can stroll in the picturesque streets of Hallstatt.
The square was built in 1158 and is the largest and most important square in Munich. Because the new and old town halls of Munich are located around the square, Marienplatz is also known as the "living room" of Munich. It is now a transportation hub for Munich, a place for cultural activities and leisure and entertainment for citizens, and the Bayern Munich football team also celebrates its victory here. The new town hall on the square and the adjacent Frauenkirche, with two twin towers with green "onion-shaped" spires, constitute the eternal theme of Munich postcards.
（Wien West Bahnhof）
Waiting Spot：Main Entrance
Location：Europaplatz,1150 Wien
（After arriving at the meeting point, our tour group will directly head for Hallstatt without traveling in Vienna）
Waiting Spot: Under Clock Tower
Location: Tal 43, 80331 Munich
（After arriving at the meeting point, our tour group will directly head for hotels without traveling in Munich.）
Location: Max-Joseph-Platz 2, 80539 München, Germany
Munich or nearby cities
In the morning, we will travel along the mountain highway to visit the Garden of Earth- Switzerland. Before embarking on our journey toward Switzerland, we will temporarily visit Vaduz, the capital of small European country Liechtenstein. This pocket-sized country is famous for its spectacular and awe-inspiring landscape of the Alps, wholesome hiking trails and exquisite stamps. After that, the tourist coach will take us traveling along the formidable mountains and arrive at the central region of Switzerland - Innsbruck Mountains,where we will start our snow-themed tour. Then, we will take cable cars to sightsee the snow-covered Mt Titlis, with an elevation of more than 3,000 meters. Approximately 45 minutes later, we will reach the peak of it and start our thrilling adventure: visiting ice caves, strolling along ice platforms and admiring magnificent glaciers. The restaurant at the summit is also a wonderful place for lunch and sightseeing. After our snow-themed tour, we will visit the picturesque Lucerne City and admire the Lion Monument, a grand cliffside monument which is built to commend the loyalty and bravery of the Swiss People. If you want to collect special souvenirs, we highly recommend you to shop in local quaint streets, where you can find wonderful souvenirs and specialties such as chocolate, or you can visit local watch shop for renowned Swiss Watch.
The wounded lion statue designed and carved by Danish sculptor Bertel Thorvaldsen was built to commemorate the 786 Swiss officers and guards who died protecting King Louis XVI and Queen Marie during the French Revolution in 1792. It is intended to pray for world peace. There is a text describing the incident below the monument. American novelist Mark Twain once praised the Lucerne lion as "the saddest and most touching stone sculpture in the world.”
Ticket for the Titlis Cable Car €110/CHF102 (Individuals aged under 16 will be charged €50. Children aged under 6 are free.)
Location:6004 Luzern,Switzerland
Zurich or nearby cities
In the morning, we will temporarily visit the largest urban city as well as financial center of Switzerland - Zurich and go to Vltava River for photos. Then, we will head to Schaffhausen to admire the magnificent and boisterous Rhine Falls. As the largest fall in Western Europe, its sound is like the thundering of thousands of horses running across a narrow river. After admiring this uncanny workmanship of nature, we will travel along the Swiss mountain roads and cross into the Black Forest Region, whose name stems from its luxuriant and dark green forest. Next, we will explore into the forest and find the Titisee Lake. This famous lake is a tranquil and beautiful resort as well as the birthplace of Cuckoo Clocks. If you like, you can buy this interesting clock at nearby stores. What’s more, in our schedule, we will invite workers to introduce how to make a Cuckoo Clock. In the noon, you can have delicious Pork Knuckle Lunch or savor an authentic Black Forest Cake in the nearby restaurant while admiring the tranquil and picturesque lake view. After our tour, we will drive to Frankfurt.
Lake Zurich is a famous glacial lake in Switzerland. It is 406 meters above sea level and is crescent-shaped. The lakeshore is gently sloping and covered with vineyards and orchards. To the south, you can see the Alps in the distance. There are medieval cobblestone paths along the river for tourists to walk by the lake and enjoy the very picturesque scenery.
Titisee is a lake in the southern part of the Black Forest in Baden-Württemberg. It means "Maiden's Lake" in German. Formed by the Feldberg Glacier, Titisee is located on a mountain 850 meters above sea level. It is the largest alpine lake in Germany with drinking water quality. The rich green of the Black Forest is reflected in the pure water surface of Titisee, and the birds' natural singing creates a romantic atmosphere here. On the north bank of the lake is the hot spring town of the same name, which is part of the Titisee-Neustadt city. The famous specialty here is the exquisitely made cuckoo clock, which is said to be a cuckoo wall clock carved from wood by residents of the Black Forest to kill the boredom of the long winter.
Pork Knuckle Lunch + Black Forest Cake €30
（Hauptbahnhof Zurich）
Waiting Spot：Main Entrance
Location：Bahnhofplatz 15,8001 Zurich
（After arriving at the meeting point, our tour group will directly head for Rhine Falls without traveling in Zurich.）
（Hauptbahnhof Zurich）
Waiting Spot：Main Entrance
Location：Bahnhofplatz 15,8001 Zurich
（After arriving at the meeting point, our tour group will directly head for Rhine Falls without traveling in Zurich.）
（Frankfurt a.m. Hauptbahnhof）
Location：Am Hauptbahnhof，60329 Frankfurt am Main
Frankfurt or nearby cities
以上为参考行程，上/下车点与集合时间以出团通知为准。Sample itinerary. Boarding points and times are confirmed in your departure notice.
*根据团队人数，安排7-50座巴士，及专业外籍司机（9座或以下车型分配司兼导）
*华人领队导游全程服务，中英双语讲解
*住宿三至四星级酒店（双人房两人同住）
*酒店欧陆式早餐
>特别说明：
*所有住宿的酒店达到当地评级三星级或以上标准，设有私人浴厠，两人一房，多以两张单人床为准
*欧陆式早餐通常是指没有热的食物，视乎每家酒店供应不一。标准的欧陆式早餐是有：咖啡、茶、果汁、面包、果酱。
团费不含：
*任何景点门票
*午餐、晚餐
*小费（每人每天8欧元）
*进城游覧税和住宿税共20欧元/人
*任何往返集合地点的大小交通费（如机票、火车票）
*签证费、个人旅游保险
*一切不在”团费包含”所列
>特别说明：
*小费、进城税及住宿税是必须于当时以现金支付给导游，敬请注意和谅解。（详情以参团凭证的“现付费用明细”为准）
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《额外费用》
单人房附加费：每晚60欧元
*单人报名或单人数报名，如选择愿意接受拼房，则不需要支付单人房附加费；唯选定后临时或在上团后要更改，将每晚额外征收€120欧元房费及手续费。
参团前后额外住宿：
入团前一晚或完团当晚如需增加额外住宿（与团队住宿同一酒店），收费如下：
*双人房€150欧元（含早餐）
*单人房€135欧元（含早餐）备注：参团前后额外住宿不设拼房服务
>特别说明：
*团队住宿酒店通常位于近郊，交通不太便利，因此建议增加（机场）接送服务。
（机场）接送服务
为方便参加者前往集合地点或前往团队住宿酒店，可以额外预订私人接送服务（最少两人，一人以两人计）
>特别说明：
*接送服务收费不分成人或小童，一律同价
*蓝线接送服务的收费仅适用于以下机场：Frankfurt (FRA) , Vienna (VIE) , Prague (PRG), Budapest (BUD)
*所列之接送服务收费仅限于早上07:00至晚上22:00之间，此时间以外，收费需增加30%
*此项服务仅限于参团日期 15 天前报名，并于参团日期7天前提供航班信息，否则无法提供服务，请谅解。
*其它机场或其它接送地点和时间段之收费，欢迎另外查询，我们均可代为安排。
*The tour bus provides full-day pick-up and drop-off service.（Vehicles with 9 seats or less may be assigned a driver-guide）
*Chinese & English-speaking guide
*bilingual Chinese guide & bilingual commentary
*Accommodation in a local 3 to 4-star hotel (a twin-share room)
*Continental breakfast at the hotel
>Special Note:
All accommodations are in local 3-star or above hotels, furnishing private bathrooms. Two people share one room. Twin rooms are typically furnished with two single beds.
Continent breakfast differs from hot dishes, usually including coffee, tea, juice, bread and jam. Breakfast may be slightly different between various hotels.
*Any tourist attractions tickets
*Lunches and dinners
*Tips: €8 per person per day
*City entrance tax and accommodation tax (refer to Personal Consumption Guidelines)
*Transportation fees of commuting between meeting point and tourist attractions (eg. Airfare, train tickets, etc.)
*Visa application fees and personal travel insurance
* Any other items that exclude from the “Tour fees include”
>Special Note:
*Tips, city entrance tax and accommodation tax should be paid in cash to the guide on presence, so please prepare some cash in advance. (For details, please refer to the "Cash Payment Details" on the tour voucher.)
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Extra Charge
Single Room Supplement: €60 per night
*When signing up for the group tour, solo travelers who choose to share a room with others don’t need to pay an extra charge. However, if one wants to add an extra single room after confirmation or during the tour, an additional 120 € per night will be charged (including the single room fee and service charge)
Pre- and-post-tour accommodation:
If you require an additional room (in the same hotels with other tour members) the night before joining the tour or the night that the tour ends (at the same hotel as the group), the charges are:
*Double Room: €150 (includes breakfast)
*Single Room: €135 (includes breakfast)
(Notice: you can’t share a room with others if you request pre-and-post-tour accommodation)
>Special Notes
*Hotels for the tour members are usually in suburban areas, where transportation may be limited, so we suggest you add airport transfer services in advance.
*Additional accommodation is available on the night before or after the tour, but we don’t offer this service at other periods.
(Airport) Transfer Service: €55 per person per trip
For your convenience of heading to the meeting point or hotels, a private transfer service is available. Charge standards are as follows:
*55€ per person per trip (two people at least; solo traveler will be charged double bill)
>Special Note:
*The same transfer fees are applied to adults or children.
*Transfer rates for the Orange Route are only applied to the following airports:Frankfurt (FRA) , Vienna (VIE) , Prague (PRG), Budapest (BUD)
*The transfer fees mentioned above are valid for services offered between 7:00 am to 22:00 pm, or a 30% surcharge will be demanded.
*This service is available only when you sign up for group tour 15days in advance and offer your flight information 7 days before the departure.
*For transfer services offered by other airports, locations, or for different time slots, please contact us and we will be glad to arrange alternatives for you.
【特殊情况说明】
1.单人数报名时, 如客人愿意接受本公司代为安排拼房, 无论拼房是否成功安排，本公司都不会向客人收取任何额外费用。如客人同意安排拼房后，对拼房结果不得有任何异议或临时更改 。如客人选择单人房 ，需根据具体行程支付相应的单房差。
2. 团前及团后住宿属额外服务安排, 请谅解无法协助安排拼房服务 。
3.儿童政策：小童团费只适合二至十一岁小童，不占床。若小童需要占床，则按成人团费计算。
**如遇两大人一小孩参团时，我们将升级儿童占床，尽量安排三人间或加床。（欧洲三人间的房型可以是：大床+折叠/沙发床、双床+折叠床/沙发床、三张单人床、大床+1张单人床等，具体以实际安排为准。）
**若一个成人带一个2-11岁小童参团，则须按两成人标准收费，安排住一标间，以免给其他游客休息造成不便； 如遇两大人两小孩，则按四大人价格收费，两房均以每个大人带一小孩为一房来安排，小孩占床安排，按大人价格收费。
4.70岁以上（含70岁）长者，以及不满18岁未成年人，皆需由至少一名65岁以下成年亲友陪同参团，我们才会接受其报名。报团同时亦需签署「参团承诺免责声明书」为双方保障 。建议同行亲友为长者在参团前购买相应的保险产品。如无亲友陪同又坚持
报名参团，本公司有权拒收。未成年人参团，同行成年亲友负责履行监护义务、保障未成年人安全；旅行过程中由于未成年客人自身原因或者同行成年亲友陪同人照看失职造成的一切后果，由客人自负。
5.参团者如为孕妇，报名时必须如实说明；孕妇身孕周期超过24 周以上的，原则上不建议参团，坚持报名参团的，须有一名家属陪同，并填写《免责声明》,但我公司有权视情况拒收；身孕周期不足24 周又坚持报名参团的，须有一名家属陪同，并填写《参团声明》,但我公司有权视情况拒收。旅行过程中由于客人个人原因造成的一切后果，由客人自负。
6.一经报名之订单 ，团费需遵约不晚于出发日期15 天前全数付清，逾期或未付清团费者，本公司有权将该订位取消。
7.经系统报名成功后，请通过系统下载并发送相关参团凭证给客人，客人持凭证参团。
8.报名时务请正确填写电邮地址及手提电话号码 ，以便日后发送确认信息及其它必要联系用途。
9.如涉及需购买机票前来参团的客人，务请在收到 “订位确认 ” 后再购买机票。
10.本公司拥有参团客人在团队行程活动中的肖像公开权。我们于旅游行程中拍摄的活动花絮，用于本公司社交媒体、印刷品等
时，无须事先征求图像涉及客人的同意。
11.本公司保留最终接受报名与否的权利 ，而无需提出任何理由及解释。
【特别提醒】
1. 本行程最低1人成团。报名前请仔细阅读相关注意事项。游客在充分了解旅途的辛苦和行程中医疗条件有限的前提下，确定自己的身体健康状况适合参加本次旅游活动后方可报名参团。
2. 我们的旅行是开放循环性质的，您团队上的客人/导游/和司机也有可能会更换。如果您选择了拼房服务，您的室友在途中可能也会发生变化。我公司默认同性拼房。注意：互不认识而拼房同住者，虽为本公司安排，但其人格及行为，概与本公司无关。若出现任何习惯差异及纠纷，本公司及导游无责任协调及介入。
3. 行程使用的大巴车型会根据人数而定。如果乘客人数极少，在旅途的某些阶段，可能会安排公共交通或由导游亲自驾驶小巴为您服务。为安全起见，欧洲车行规定小童无论岁数大小必须占座；因多数大巴车内未备有儿童安全座椅，携带3岁以下小童参团的家长可自行准备，但一个儿童安全座椅只可占一个车座，同时无法保证所有自带安全座椅可适用于旅游大巴，敬请留意。
4.欧洲旅游有别于世界其他国家，大部份旅游景点是旅游巴士不能直达 ，需要徒步参观。如旅客是行动不便者，不方便随团参观，在某些景点只能留在车上等候，并无费用可退；一经报名落实，亦代表接受我社此份条款。
5. 因大巴大巴车的行李存放区域空间有限，每位旅客最多可以携带一30公斤旅行箱。
6. 我们保留对详细行程上的时间进行细微调整的权利，在特殊情况下(如故障、由于交通问题造成的延误、天气问题、罢工、体育和宗教活动、集会和其他复杂情况等)，也保留修改行程中包含景点，修改游览顺序等的权利。
7. 由于游客没有在指定的时间和地点内出现(在旅途开始时和在旅途中)，所导致的任何问题、错过的服务内容、产生的经济损失，由游客个人承担全部责任。
8. 请注意在大巴行驶中，无论成人还是小童，必须佩戴安全带；请保持大巴的干净整洁，不允许在大巴上饮食和喝酒；请不要将您的贵重物品留在大巴内，即便车已上锁，我司对留在大巴内的物品/行李的丢失或被盗不承担任何责任。
9.客人自愿参加正规旅游行程所含危险旅游项目，包括攀岩、登山、漂流、潜水、蹦极等有可能给团员带来人身伤害的旅游项目时，若由此引发的财产损失、人身伤害或其它纠纷由客人个人承担，无涉我公司责任。
10.身体健康状况不佳者，请咨询医生是否可以参加本次旅游活动，根据自身情况备好常用药和急救药品，因自身疾病而引起的任何后果，游客自行承担；客人有以下情形之一的，我公司可以解除合同：患有传染病等疾病，可能危害其他客人健康和安全的；携带危害公共安全的物品且不同意交有关部门处理的；从事违法或者违反社会公德活动的；从事严重影响其他客人 权益的活动，且不听劝阻，不能制止的；法律规定的其他情形。
11.鉴于巴士型号不一定能托运轮椅 ，因此请见谅我们不能接受使用轮椅者报名跟团 。
12. 客人出现急症请主动通知工作人员，我公司将协助游客就近送往当地医疗机构检查治疗；有听力、视力障碍的游客须有健康旅伴陪同方可参团；个人有精神疾病和无行为控制能力的不能报名参团。
13. 团队行程结束，客人如有后续行程安排需转乘其他交通工具，强烈建议至少预留3小时以上的衔接时间，以免团队行程延迟受阻带来不便。因客人没有预留足够的衔接时间而导致的所有损失，我公司概不负责。 参团者在任何情况或私人理由下，要求自行出发，个别返回或中途离团，本公司将不负责一切由于交通或其他原因延误而导致未能赶上预先安排的行程或住宿上间接或直接的费用损失。
14.由于其他参团人有机会对宠物过敏及部分酒店不容许宠物进入，参团者禁止携带宠物上团 。请提前安排好您的宠物。感谢您的理解。
【关于导游】
1. 导游服务随着游览的开始而开启，在您预定的额外住宿期间和自由活动时，以及在旅行包含的火车/或其他常规交通工具上，都不包含导游服务。
2. 在许多城市，根据当地法规规定，我们的导游无法在大巴外，给您提供讲解。因此导游会在您离开大巴前，向您提供游览讯息，供您自由活动时参考。
【关于酒店】
1. 每家酒店规定的入住和退房时间会有所不同。但是在大部分情况下，酒店的入住时间通常是下午2点/或3点，当您到达酒店时，请在前台出示您的出团通知书；退房时间通常是上午10点。
2. 无法保证所有酒店都可以提供双人住大床房。某些酒店双床房通常由一张大床和一张沙发床/或加床构成。
3. 无法保证您的延住酒店与团队酒店相同，延住酒店会在临近时确定。
4. 欧洲酒店均含早餐，但仅以简单的欧陆式早餐为主；（欧陆式早餐定义：咖啡或茶、果汁、面包、果酱）。
5. 欧洲酒店房间空间较小、设施配备及服务等标准与亚洲、美加地区酒店存在一定差距，请客人自备日常梳洗用品。
6. 欧洲昼夜温差大，且欧洲各国环保意识强，故至今欧洲部分酒店并不配备冷气空调，并非酒店设施不达标准，敬请谅解。
【交通说明】
1）行程中所注明的城市间距离，仅供参考，我公司有权视当地交通状况进行调整。
2）欧洲法律规定，司机开车时间不得超过10小时/天，每天必须有至少连续12小时休息；司机每行驶两小时后必须休息20分钟。
3）欧洲相关法律对于工作时间有严格的限制，如果您有额外服务的要求而导致需要司机超时工作，需要征得司机的同意，同时要支付50-200欧元或英镑/小时的超时服务费用。请您尊重并配合导游司机的工作，请勿迟到，以便行程的顺利进行。
4）欧洲注重环保，为避免空气污染，规定司机停车时不许开空调，请您谅解。
5）为了您的安全，请您在旅游车行驶途中，切勿随意走动，如果因此造成的伤害，我公司及车公司不承担任何责任。
【退费说明】
1）如遇天气、战争、罢工、地震等人力不可抗力因素无法游览，我社将按照旅行社协议，退还未产生的费用，但赠送项目费用不退；
2）由于团队行程中所有住宿、用车等均为旅行社打包整体销售，因此若您因自身原因未能游览参观的项目视为自动放弃，我公司将无任何费用退还予您，希望您能够谅解；
【购物及退税说明】
1）全程不强制购物；
2）请您拿取到自己购买的商品后，在现场仔细地核查商品的数量、型号、质量。若离开后才发现问题，无论是更换还是退还商品都会手续繁复，且能否实现更换或退还也要视具体情况而定；
3）购物退税是欧洲国家的一项政策。为了保证您的利益。届时，导游会向您具体介绍，希望您认真听取导游的建议；
4）购物为个人行为，如果由于商店和海关无合同或机场原因（飞机晚点、银行关门、海关检查时间紧迫等）不能及时退税的，我公司不负责办理退税业务。
5）欧洲购物可以享受约8%-16%的退税。任何一种退税方式都存在风险，请务必详细阅读《欧洲购物退税相关提示》，并自行完成退税手续。能否退税成功并不取决于导游或旅行社甚至商店，因此我公司对退税失败导致的损失不承担任何赔偿。
1. 因客人个人原因提出取消行程，需要根据以下标准支付已经发生的旅游费用：
(1)出发日前 16 天或以上，双方可作任何更改提前或延期出发 ，不作任何费用扣除；
(2)出发日前 15 - 08 天内 ，需扣除全数团费 50%；
(3)出发日前 7 天内 ，需扣除全数团费 100%；
如按上述约定比例扣除的必要的费用低于实际发生的费用，旅游者按照实际发生的费用支付，但最高额不应当超过旅游费用总额。
（4）改签过的行程，客人如取消旅行的，取消条款需按照初始行程的出发日期计算
如按上述约定比例扣除的必要的费用低于实际发生的费用，旅游者按照实际发生的费用支付，但最高额不应当超过旅游费用总额。
2. 请务必提供有效护照及签证复印件/影印件，用于核对姓名和签证有效期。如因自备签证问题造成行程受阻，相应损失需自行承担。
3. 如有游客额外升级标准或增加要求所产生的相关费用，以实际为准收取，费用包括但不限于以上列举取消条款。
团友可按个人喜好决定是否参加用餐、景点购票入场或自费节目，绝非强迫规定，景点票价经常有变，所列的价钱仅供参考，最终票价以当时现场公布为准，不得异议或构成投诉。（说明：每人每天8欧元小费、进城游览税、住宿税是必须缴交的费用，成人小童一律同价，务请届时用现金交给导游）
景点票价：
*以下均为景点参考票价（如需入内参观请自行购票，票价以实际预订为准）
*布拉格城堡套票，包括：老皇宫、圣乔治教堂、黄金小径, 约€18欧元 (16 岁以下约€12欧元, 6岁以下免费)
*渔夫堡 Fisherman’s Bastion 约€4欧元
*马提亚斯教堂 Matthias Church 约€8欧元
*美泉宫Schönbrunn Palace €28至€38欧元 (18岁以下€28.00，6岁以下免费，因应当时可参观房间的数量，票价有所不同，以现场官方票价为准）
需预先提前订票https://www.schoenbrunn.at/en/tickets-and-prices/all-tickets-tours（建议入场时段13:30至14:00之间）
鉴于旅游巴士行李舱空间有限，每位乘客只可携带一件随车行李，行李不得超过30公斤，三边之和不超过158厘米)，如携带超过一件行李，司机有权拒绝存放，不便之处，敬请谅解!
接送机注意事项
(1) 接送机服务属于团队性质的接送服务。司机只负责机场往团队酒店的接送。
(2) 请预订了接机服务的客人在拿到凭票后, 第一时间确认下自己报名时提供的姓名和手机电话号码是否正确, 且电话可在欧洲漫游接听。
(3) 客人航班到达后在取行李及过海关过程中最少需时 30-45 分钟，司机到达机场时间为客人飞机到达时间的 30 分钟后。
(4) 若客人知悉所乘搭的航班将会延误或更改或取消等情况，请马上知会voucher上的联系人进行更改, 我们会尽可能为客人更改接机时间。但无法保证一定可以更改，一旦无法更改，费用亦无法退还，客人需自行向航空公司索赔。客人抵达后如需协助，请致电紧急电话联络我们。
(5) 接机服务的司机等候时间以航班的抵达时间后不超过 90 分钟为准，如超出等候时间，司机离去无责!如需司机重返接机，则需重新收费。如遇航空公司临时延误，导致来不及通知司机，费用将不退还，客人需自行向航空公司索赔。
(6) 送机服务将以航班起飞时间提前 4 小时安排, 以免客人错失航班。如在送机过程中，路况出现塞车等意外或者无法控制的情况，我们定当尽力协助客人解决紧急情况，但因此缘故而导致客人无法及时乘搭航班离开的，概一律与本公司绝无关系及不需负任何责任。
团前后住宿注意事项
(1) 预订了团前住宿之客人, 请留意接机司机送客人去到团队酒店后，客人自行到酒店前台办理入住，并提供客人的酒店Voucher,还有护照办理入住即可。
(2) 请注意，国际酒店惯例, 尤其欧洲酒店一般都是下午三点才能入住，如果客人提早抵达，酒店房间因尚在清理而未能提前提供房间，请先在酒店大堂休息或客人可以把行李寄放在柜台，自行逛街，下午三点再回来办理入住。谢谢客人谅解!
(3) 预订了团后住宿之客人, 请无需担心离团后的住宿安排, 我们的导游和团队都会直接送客人去到团后住宿之酒店, 安排好客人入住的团后住宿, 如若客人第二天还有送机服务, 导游也会一并和客人告知清楚第二天的大堂等候时间和情况，请留意。
(4) 团前/团后住宿仅属额外配套服务, 因此我们无法协助客人拼房, 请客人谅解。
Notes on special circumstances
1. In the event that the number of registered guests is odd, guests shall have the option to accept or decline the room-sharing arrangement organized by our company. No extra fee will be charged regardless of whether the sharing arrangement is successful or not. If you agree with the room-sharing arrangement, you waive the right to object or request changes to the room assignment post-confirmation. If you choose a single room, you are required to pay a supplement fee according to the specific itinerary.
2. Since the accommodation adjustment is an additional service arrangement, please understand that we cannot assist you in sharing rooms.
3. 78 € is the charge standard for one child aged from 2 to 11. If two adults and one child are traveling together, we will upgrade the room to a triple room or add an extra bed if possible. (Triple rooms can be: double bed +sofa bed, twin beds + sofa bed, three single beds, double bed + 1 single bed, etc., subject to actual arrangement.)**If one
adult is traveling with one child aged 2-11, they will be charged the standard rate for two adults and will be arranged to stay in a standard room to avoid inconveniencing other tourists. If two adults and two children are traveling together, they will be charged the rate for four adults. Both rooms will be arranged with one adult and one child per room.The child will be charged the adult rate if they occupy a bed.
4. Guests aged 70 or above and guests under 18 should be accompanied by an adult relative or friend under 65 to join the tour. Both parties must sign a "Participation Disclaimer Commitment" to ensure mutual interests. We suggest that the accompanying relatives or friends purchase the corresponding insurance products for the elderly before joining the tour. We have the right to reject guests without an accompanying adult. Adults accompanying minors should be responsible for fulfilling custody and ensuring the safety of minors; any consequences caused by the minor’s own actions or negligence of the accompanying adult shall be borne by the guests solely.
5. Guests who are pregnant must truthfully disclose their pregnancy during the booking process. The pregnant guests after week 24 of pregnancy are not suggested to join the trip; however, if they insist on participating, they must be accompanied by a family member and sign a Disclaimer while the company reserves the right to deny participation accordingly. For those within 24 weeks of pregnancy insisting on participating, they must be accompanied by a family member and sign a Participation Statement while the company reserves the right to deny participation accordingly. Any consequences caused by the guest’s personal reasons should be borne solely by the guest.
6. Once the booking is confirmed, the full payment must be made no less than 15 days before departure. The company reserves the right to cancel your booking if your full payment is overdue or failed.
7. After successful online registration, please download via the system and send the relevant participation vouchers to the guests. Guests should join the tour with their vouchers.
8. During the booking process, guests must provide accurate email addresses and mobile phone numbers to receive confirmation details and for other essential communications.
9. Guests requiring to book a flight to join the trip must wait until receiving a "Booking Confirmation" from the company before purchasing airline tickets.
10. The company reserves participants’ Image Publicity Rights of photos or videos taken during group itinerary activities. The photos or videos can be used on the company’s social media, brochures, and advertisements, without prior consent.
11. The company reserves the right to accept or decline any booking application with no obligation to provide reasons or explanations.
Special Reminders
1. The tour will proceed with a minimum of one participant. Please thoroughly review all relevant precautions before booking. Based on a full understanding of the hardship of a journey and the limited medical conditions during the trip, guests can sign up for this tour determining that their physical conditions are suitable to participate.
2. This is an open-loop journey, and it is possible that the guests, guides, and drivers on your team may also change during the trip. If you choose the room-sharing service, your roommate may also change along the journey. Our company will arrange a same-sex roommate by default. Note: Although roommates are arranged by our company, their personalities and behaviors are their own responsibility and have nothing to do with our company. In the event of any differences in habits or disputes, our company and guides will not be responsible for mediating or intervening.
3. The bus type will change according to the number of participants. If the number is extremely small, we may arrange public transportation or a minibus driven by the guide for certain stages of the journey. For safety reasons, the European Transportation Department mandates that each child, regardless of his or her age, must occupy a seat. Since most buses are not equipped with child safety seats, parents traveling with children under 3 are suggested to bring their own. A child safety seat can only occupy one seat, and we cannot guarantee that all personal child safety seats will be compatible with the tour buses. Please take note of this.
4. Traveling in Europe differs from traveling in other countries around the world. Most tourist attractions are not accessible by tour buses and require visitors to walk around for sightseeing. If a guest has limited mobility to join the group in walking activities, he or she may have to wait in the vehicle at certain sites, and no refunds will be issued for such circumstances; acceptance of this term is assumed when the registration is made.
5.Due to the limited luggage storage space in the buses, each guest can bring a single luggage of up to 30kg.
6.We reserve the right to fine tune the detailed schedule on the itinerary. In some exceptional circumstances (including mechanical issues, traffic delays, adverse weather conditions, strikes, sporting or religious events, protests, or other complicated situation), we also reserve the right to adjust the tourist attractions in the original itinerary or the order of the tour.
7. If guests fail to appear at the designated times or locations( at the beginning of the tour or during the tour), any resulting issues, missed services and economic losses should be borne by the guests themselves.
8. All guests including adults and children must wear safety belts while the bus is in motion. To keep the bus clean, no drinks, food, or alcohol will be allowed on the bus. Please don’t leave your valuables on the bus even when the bus is locked, for our company bears no liabilities for the loss or theft of any item or luggage left in the bus.
9.Guests voluntarily participating in hazardous activities (including rock climbing, mountaineering, rafting, diving, bungee jumping, etc.) are assumed to bear all responsibilities of property damage, personal injury or other disputes therefrom. Our company shall not be liable.
10. Guests with poor health conditions should ask for doctors’ medical suggestions on participating in this tour and prepare for necessary medications and first-aid supplies according to their conditions. Our company bears no liability for any results caused by their pre-existing diseases. Our company also reserves the right to terminate the contract if a guest has contagious diseases endangering others, carries hazardous items and refuses to hand them over to relevant authorities, engages in illegal or immoral activities, engages in activities that seriously infringe upon the rights of other guests or violates any other stipulated laws.
11. Given that some bus types might not be able to transport a wheelchair, we are sorry that we cannot accept bookings from wheelchair users. Kindly note this restriction when booking.
12. If there is any medical emergency, guests notify the staff immediately, and our company will assist in sending the guest to the closest local medical institution for examination and treatment. Guests with hearing or visual impairments must be accompanied by a healthy travel companion to join the tour. Individuals with mental illnesses or without the ability to control their own behaviors cannot sign up for the tour.
13. If guests have any subsequent travel plan that requires a transfer for other transportation when the group tour ends, we strongly suggest a buffer time of at least 3 hours to avoid unpredictable postponement brought about by the group tour. Our company will be liable for any losses incurred by insufficient buffer time. If guests choose to depart on their own, return, or leave the tour in any circumstance or for personal reasons, our company will not be liable for any direct or indirect loss or expenses incurred due to the delay of transportation or other reasons that prevent them from joining the scheduled itinerary or accommodation.
14. As some guests might be allergic to pets and some hotels do not allow pets on the premises, participants are not allowed to bring pets on the tour. Please make alternative care arrangements for your pets in advance. We appreciate your understanding and cooperation.
About Guide Service
1. Guide service commences at the start of the tour. Guide service is not included during the additional accommodation excluded in the itinerary, free-time activities period, as well as on a tour-included train or other regular transportation.
2. There are circumstance where our guides cannot provide commentary outside the bus due to local regulations in some cities. Thus the guides will provide you with tour information as reference during your free time before you leave the bus.
About Hotels
1. Check-in and check-out times vary by hotels. However, check-in time for most hotels is usually 2 pm or 3 pm. Please present your tour voucher at the hotel reception when you check in. Check-out time for most hotels is usually 10 am.
2. We cannot guarantee that all hotels offer a double room with a king-size bed. In some hotels, a twin room usually consists of one large bed and a sofa bed/or extra bed.
3. We cannot guarantee you the hotel for your extended-stay will be the same the group hotel. It will be confirmed as the date approaches.
4. Breakfast is provided in all European hotels, typically offered as a simple continental one; (continental breakfast usually includes coffee or tea, juice, bread, and jam)
5. European hotel rooms are smaller, and the facilities and services are not as good as those in Asia, North America, and Canada.Guests are suggested to bring their own toiletries.
6. Due to the large day-and-night temperature difference, and strong environmental awareness across European countries, some European hotels do not provide air conditioning, which does not indicate substandard facilities. We kindly ask for your understanding.
Transportation Policy
1) The distance of the two cities stated in the itinerary is only for reference. Our company reserves the right to adjust based on real-time traffic conditions.
2) European law stipulates that a driver cannot drive more than 10 hours per day and must have at least 12 consecutive hours of rest every day. Drivers must take a 20-minute break after every two hours of driving.
3) Please note that there are strict work time limits in European laws. If you have any request for extra service that requires the driver to work overtime, consent from the driver and overtime charges of 50 - 200 euros or pounds per hour will be a must. To ensure a smooth trip, please respect the driver’s schedule and avoid delays.
4) According to the environmental protection rules in Europe, to avoid air pollution, drivers are not allowed to turn on the air conditioner when the vehicle is not in motion. Your understanding is appreciated.
5) For your safety, do not walk around when the vehicle is in motion. Our company and transportation companies shall not be liable for any injury caused by violating this rule.
Refund Policy
1) In case of force majeure events (e.g., adverse weather, war, strikes, earthquakes), we will refund the unincurred expenses according to the travel agency agreement. However, fees for gift items will not be refunded.
2) Since accommodation and transportation are bundled services, if some projects are missed due to your own reasons, they will be deemed to be voluntarily abandoned, and you will not be refunded any fee from our company. We appreciate your understanding.
Shopping and Tax Refund Policy
1) No compulsory shopping will be arranged throughout the tour;
2) Please carefully verify the quantity, model, and quality of the goods on site after you get the goods you have purchased. Requests for exchanges/refunds after departure may face complicated procedures , and whether they can be realized depends on the specific situation;
3) Tax refunds (VAT reclaims) are a European policy. To protect your interest, our guides will give you a specific introduction. Please listen to the guides’ suggestions carefully.
4) Shopping is a personal act. If the guests fail to complete the refund in time due to contractual problems between shops and Customs or other reasons related to the airports (e.g.. delay of the plane, bank closing, urgent inspection time of the customs), our company bears no liability to the refund business.
5) You can enjoy a tax refund of about 8%-16% on purchases in Europe. Guests should be aware that any tax refund method may face risks. Please thoroughly review the European Tax Refund Guide, and complete the refund formalities independently. Successful refunds aren’t guaranteed by guides, travel agencies, or even shops, thus our company will not be liable for losses from failed refunds.
1. Cancellation due to personal reasons, the tour expenses incurred shall be paid according to the following criteria:
(1) 16+ days before departure: both parties can make any adjustment to advance or postpone the departure without any deduction in fees;
(2) 8-15 days before departure: 50% of the total tour fee will be deducted;
(3) 7 days or less before departure: 100% of the total tour fee will be deducted;
(4) If guests decide to cancel the changed itinerary, the cancellation term should be based on the original departure date.
**If the deduction under this policy is less than the actual costs, guests should pay according to the actual costs, but the maximum amount should not exceed the total tour fee.
2. Please be sure to provide a valid passport and visa copy/photocopy for verification of name information and visa validity. If the guest's trip is disrupted due to visa issues, the corresponding losses must be borne solely by the guest.
3. If the guest has additional upgrade services or additional requirements, the relevant fees will be charged at the actual cost, including but not limited to the cancellation policy listed above.
Tour members can decide whether to take the offered meals, buy tourist attraction tickets, or participate in self-paid activities. These are not mandatory. Given that the ticket prices are volatile, the prices listed below are only for reference, no objection or complaint shall be made.The actual ticket prices are subject to on-site charge standards.
(Note: Tips(€8 per person per day.), city entrance tax and accommodation tax should be paid in cash to the guide on presence,and adults and children are charged the same price, so please prepare some cash in advance.
Tourist attraction ticket price:
The following are reference ticket prices for attractions (please purchase tickets on your own if you need to visit the attractions, the ticket price is subject to the actual booking)
*Tickets for Prague Castle: Old Royal Palace, St. George’s Church, Golden Lane €18( Individual aged under 16 will be charged €12. Children aged under 6 are free.)
*Fisherman's Bastion €4
*Matthias Church €8
*Schönbrunn Palace €28 - €38 (Individual aged under 18 will be charge €28.00. Children aged under 6 are free. (The ticket price will be based on the official rates at the site, depending on the number of rooms available for viewing at the time.)
*Tickets for Schönbrunn Palace must be booked in advance: https://www.schoenbrunn.at/en/tickets-and-prices/all-tickets-tours (recommended entry time is 13:30 to 14:00).
Due to the limited luggage space in the tour bus compartment, each passenger may only carry one piece of luggage. The luggage must not exceed 30 kg and the sum of the three sides must not exceed 158 cm. If you carry more than one piece of luggage, the driver reserves the right to refuse storage. We apologize for any inconvenience caused.
Airport Transfer Service Notes
(1) The airport transfer services are provided as group services. Drivers are only responsible for the transfers between airports and group hotels.
(2) Guests who have booked the transfer service should confirm if the information (name and phone number) on the voucher is correct and if the phone number is roaming-enabled in Europe.
(3) After the arrival of guests’ flights, it takes 30-45 minutes to collect luggage and clear customs. The driver will arrive at the airport 30 minutes after the guests’ arrival.
(4) If you are aware of any flight delays, changes, or cancellations, please notify the contact person on your voucher. We will try our best to make an adjustment for the transfer service. However, there is no guarantee that it can be changed, and if it cannot be changed, the fees will not be refunded. Guests should claim compensation from the airline. If you request any assistance after your arrival, please contact us via our emergency hotline.
(5) The driver waits up to 90 minutes after the flight’s arrival. The driver will bear no responsibility for leaving if the waiting time exceeds 90 minutes. If guests request the return of the driver for the pick-up service, they will be charged again. In the event of a temporary delay by the airline resulting in a delay in notifying the driver, guests will not be refunded and should claim compensation from the airline.
(6) The drop-off service will be arranged 4 hours ahead of flight departure time to avoid missing the flight. In the event of traffic jams or any uncontrollable situation during the drop-off service, we will try our best to assist our guests but will not be liable for failing to take the flight in time.
Pre/Post-Tour Accommodation Guidelines
(1) Guests who have booked pre-tour accommodations can check in with their voucher and passport at the hotel reception after arriving at the group hotel.
(2) Please note that, according to international hotels practice, check-in time for hotels in Europe is usually 3 pm. If you arrive in advance and the room isn’t ready due to cleaning, you can rest in the hotel lobby or leave your luggage at the reception to go out for free-time activities and come back by 3 pm to check in. Your understanding will be appreciated.
(3) If you have booked the post-tour accommodation, the guide and team will send you to the post-tour hotel and help you check in. If you have booked the drop-off service for the next day, the guide will inform you of the meeting time at the lobby and other details for the next day. Please note!
(4) As pre/post-tour accommodation is an extra service, we are unable to assist you with room-sharing arrangements. Your understanding will be appreciated.
一对一顾问帮你确认班期、房型与报价，确认后再下单。Our advisors confirm dates, rooms and quotes with you before any booking.
